{"id":1340,"date":"2025-12-11T09:12:04","date_gmt":"2025-12-11T09:12:04","guid":{"rendered":"https:\/\/lumea-line.store\/order-policy\/"},"modified":"2025-12-14T11:21:51","modified_gmt":"2025-12-14T11:21:51","slug":"order-policy","status":"publish","type":"page","link":"https:\/\/lumea-line.store\/en\/order-policy\/","title":{"rendered":"Order Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1340\" class=\"elementor elementor-1340 elementor-1241\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1ecb7d9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1ecb7d9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3b00e5c\" data-id=\"3b00e5c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-0636504 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0636504\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-34aa781\" data-id=\"34aa781\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-2225215 elementor-icon-list--layout-inline elementor-align-center elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2225215\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/lumea-line.store\/en\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-home\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M280.37 148.26L96 300.11V464a16 16 0 0 0 16 16l112.06-.29a16 16 0 0 0 15.92-16V368a16 16 0 0 1 16-16h64a16 16 0 0 1 16 16v95.64a16 16 0 0 0 16 16.05L464 480a16 16 0 0 0 16-16V300L295.67 148.26a12.19 12.19 0 0 0-15.3 0zM571.6 251.47L488 182.56V44.05a12 12 0 0 0-12-12h-56a12 12 0 0 0-12 12v72.61L318.47 43a48 48 0 0 0-61 0L4.34 251.47a12 12 0 0 0-1.6 16.9l25.5 31A12 12 0 0 0 45.15 301l235.22-193.74a12.19 12.19 0 0 1 15.3 0L530.9 301a12 12 0 0 0 16.9-1.6l25.5-31a12 12 0 0 0-1.7-16.93z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Home<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ffe9948 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ffe9948\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7630cf7\" data-id=\"7630cf7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-78bf498 elementor-widget elementor-widget-text-editor\" data-id=\"78bf498\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Thank you for your trust in LUMEA, We are pleased to offer you a luxurious shopping experience based on precision in detail and high quality. To ensure clarity and provide the best service, we present to you our adopted order policy.<\/p><h3> <\/h3><h3><strong>1. Order Processing Time<\/strong><\/h3><p>* The order is prepared and tailored within 14 to 20 business days &#8211; excluding Fridays and Saturdays.<br>* The execution period may change, increasing or decreasing, depending on work pressure, seasons, and official holidays.<br>* The tailoring period starts from the date of payment confirmation, not from the date of order submission.<br>* Express delivery option is available for an additional fee, and it is confirmed according to the possibility of execution through customer service.<\/p><p> <\/p><h3><strong>2. Shipping and Delivery<\/strong><\/h3><p>* Shipping is done within the Kingdom and abroad through approved shipping companies such as: SMSA &#8211; Aramex.<br>* Shipping cost is determined based on the order weight and customer location.<br>* Customs fees may be imposed for international shipping, and are the full responsibility of the customer.<br>* The customer is provided with a shipment tracking number as soon as the order leaves the LUM\u00c9A store.<\/p><p> <\/p><h3><strong>3. Color Shade Variations<\/strong><\/h3><p>* The fabric color may vary slightly due to differences in photography lighting or display screens.<br>* This variation is natural and is not classified as a defect or reason for return or cancellation.<\/p><p> <\/p><h3><strong>4. Data Responsibility<\/strong><\/h3><p>* The customer is responsible for correctly entering the address, mobile number, and personal information.<br>* Any delay or non-receipt resulting from incorrect data is not the responsibility of LUM\u00c9A.<\/p><p> <\/p><h3><strong>5. Abaya Care<\/strong><\/h3><p>To maintain the quality of fabrics and intricate details, we recommend:<br>* Dry cleaning only at specialized laundries.<br>* Avoid using hot water.<br>* Do not iron directly at high temperatures.<\/p><p> <\/p><h3><strong>6. Customer Service<\/strong><\/h3><p>We are happy to provide support via:<br>* WhatsApp.<br>* Instagram.<br>during official working hours.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home Thank you for your trust in LUMEA, We are pleased to offer you a luxurious shopping experience based on precision in detail and high quality. To ensure clarity and provide the best service, we present to you our adopted order policy. 1. Order Processing Time * The order is prepared and tailored within 14 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1340","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lumea-line.store\/en\/wp-json\/wp\/v2\/pages\/1340","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lumea-line.store\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lumea-line.store\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lumea-line.store\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lumea-line.store\/en\/wp-json\/wp\/v2\/comments?post=1340"}],"version-history":[{"count":4,"href":"https:\/\/lumea-line.store\/en\/wp-json\/wp\/v2\/pages\/1340\/revisions"}],"predecessor-version":[{"id":1471,"href":"https:\/\/lumea-line.store\/en\/wp-json\/wp\/v2\/pages\/1340\/revisions\/1471"}],"wp:attachment":[{"href":"https:\/\/lumea-line.store\/en\/wp-json\/wp\/v2\/media?parent=1340"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}