Welcome to the LUMÉA website. Your use of the website and services available through it means you agree to these terms and conditions. We recommend reading them carefully. If you do not agree to any term, please do not use the website.
By using the LUMÉA website, you agree to comply with these terms and all applicable laws and regulations.
We reserve the right to modify these terms at any time, and updates will be posted on this page.
All content available on the website (including designs, logos, texts, images, and visual content) is the exclusive property of LUMÉA and protected under intellectual property laws.
Copying, reproducing, distributing, or exploiting any content without obtaining prior written permission from us is prohibited.
We strive to display our products with high accuracy in terms of images and descriptions, but there may be minor differences due to screen settings or technical factors.
We reserve the right to refuse or cancel any order in case of errors in price or description, or in case of suspected fraudulent activity.
All prices are listed in local currency (Kuwaiti Dinar / Saudi Riyal / etc.) and are inclusive of tax where applicable.
We use secure and encrypted payment gateways, and we do not store credit card information on our servers.
We provide different shipping options based on location. Please refer to the Shipping page for details.
Any delivery delays beyond our control (such as natural disasters or logistical circumstances) do not entitle compensation unless complete delivery cannot be accomplished.
You can return or exchange unused items in original condition within 14 days of receiving your order.
The item must be in its original condition, with tags and proper packaging.
For complete details, please refer to the Return and Exchange Policy page.
If you create an account on the website, you are responsible for maintaining the confidentiality of login credentials.
The information provided must be accurate and up-to-date.
We reserve the right to suspend or close accounts in case of suspected unauthorized use.
The website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites.
We aim to provide accurate and reliable service, but we do not guarantee that the website is free from technical errors or malfunctions.
We do not assume responsibility for any indirect or incidental damages resulting from use of the website or products.
