Introduction

At LUMÉA, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our website or services. Our designs reflect precision and perfection, and protecting your data comes with the same level of care and quality.

Data We Collect

Information you provide to us directly:

• Full name, Email address, Phone number, and address.

• Payment information (with confirmation that we do not store credit card data).

• Any messages or inquiries you send through contact forms.

Information we collect automatically:

• Browsing data (such as IP address, browser type, pages you visit).

• Device and operating system information.

• Cookies to improve browsing experience and remember your preferences.

How We Use Your Data

We use your data only for the following purposes:

• Providing the services you requested (such as completing orders and delivery).

• Communicating with you about your orders or inquiries.

• Sending updates about new collections or special events (only if you’ve agreed to this).

• Improving browsing experience and developing our website.

Protecting Your Data

We employ strict technical and administrative security standards to protect your data from unauthorized access, loss, or modification. We use SSL encryption for all sensitive transactions.

Sharing Data with Third Parties

We do not sell or rent your personal data to any commercial party.
We may share your data only with:

• Shipping companies to complete your order deliveries.

• Technical service providers who help us operate the website (with their commitment to adhere to the privacy policy).

Cookies

We use cookies to improve your experience on the site, such as remembering items in your shopping cart or personalizing content. You can manage cookie settings from your browser at any time.

Your Rights

You have the right to:

• Access your personal data that we hold.

• Request correction or updating of your data.

• Request deletion of your data (subject to legal restrictions).

• Unsubscribe from newsletters at any time.

Changes to the Policy

We may update this policy from time to time. Any changes will be posted on this page with the update date.